About Me
I specialize in production technical support, automation, AWS scripting, and SQL optimization. I thrive on solving operational problems and ensuring high uptime in production environments.
Experience
Liquiloans – Technical Support Executive
June 2023 – Present
- Control-M, AWS, SQL, Jira & ServiceNow
- Automated monitoring scripts to improve reliability
Quiesta Technology – Application Support Engineer
June 2021 – June 2023
- Delivered L1/L2 application support
- Handled database operations & customer interactions
Projects
- Virtual Assistant: Voice-activated system for automating tasks
- JIRA Automation: Python-based ticket creator with 80% manual reduction
- QR Code Generator: Custom UPI payment QR tool
Skills
Programming: MYSQL, Python (basic), PHP (basic)
Tools:Helpdesk, Jira, Postman, Datadog, AWS, Workbench, DBeaver
Languages: English, Hindi, Marathi
Contact
Email: sachinpund6764@gmail.com
Phone: +91 9325808938